Episode
Episode 2: Intelligent User Problems with IVR Systems and AI Solutions
Rasoul Mohammadi
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2023-10-27
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2 Followers
Ba Hosh (Being Intelligent) episode 2 examines user frustrations with IVR (Interactive Voice Response) systems and explores artificial intelligence solutions. Guest Reza Akbar, technical director of Hoshtel (intelligent call center operator), discusses IVR challenges, system limi Read more…Ba Hosh (Being Intelligent) episode 2 examines user frustrations with IVR (Interactive Voice Response) systems and explores artificial intelligence solutions. Guest Reza Akbar, technical director of Hoshtel (intelligent call center operator), discusses IVR challenges, system limitations, and how AI-powered solutions improve customer experience for businesses. Close