Episode
Challenges for Specialists and Managers in Call Centers
Rasoul Mohammadi
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2023-10-27
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2 Followers
A candid discussion with Sepideh Masoudian, manager of Maximum Call Center, exploring the complexities of managing human resources and customer interactions in high-pressure environments. Discover practical solutions to operational challenges, employee satisfaction strategies, an Read more…A candid discussion with Sepideh Masoudian, manager of Maximum Call Center, exploring the complexities of managing human resources and customer interactions in high-pressure environments. Discover practical solutions to operational challenges, employee satisfaction strategies, and customer service excellence. Ideal for HR professionals, call center managers, and business leaders seeking insights into modern customer service management and team dynamics. Close